As we expand to new neighborhoods you may see construction in your neighborhood. Watch this video or see the steps below to find out how it may affect you.
Glo Fiber works with the city to design the fiber-optics route.
Glo Fiber calls 811 to mark existing public utilities via environmentally friendly spray paint and/or flags on the ground in each neighborhood.
Glo Fiber partners with construction crews to install the aerial and underground fiber optic cables. Digging and/or boring may be required.
Glo Fiber returns to splice the fiber that will connect your home and tests the connection. Then we'll restore any disturbed property.
When you order service, Glo Fiber connects the fiber to your home in preparation for your install.
After your service order has been completed and your service has been fully installed, get ready to Glo!
Once you’ve received the second door hanger, that means Glo Fiber or a Glo Fiber Contractor will be working on or around your property to place fiber optic lines in about 72 hours.
All worked performed on private property is completed within an easement or right-of-way. Crews may need access to a backyard if it falls within that easement.
You may notice flags and/or paint markings indicating the proposed path of the new cable and the location of the existing utilities on your property.
Please be advised that private lines like sprinkler systems or invisible fences are unable to be marked. If you have any private underground lines, you will need to mark those lines to avoid any damage to those facilities.
Here is a step by step guide to help you know what to expect during your installation. Our friendly Glo team will help you through the entire process!